At www.shoebreze.shop, we prioritize seamless delivery to ensure your carefully selected footwear arrives promptly and in perfect condition. Our team processes orders with meticulous attention, from warehouse preparation to final dispatch. Whether you're shopping for everyday essentials or seasonal favorites, our logistics network is optimized to handle diverse product categories, including performance-focused designs, weather-resistant options, and fashion-forward styles. We partner with reliable carriers to maintain consistency across all shipments.
Orders are typically processed within 1–3 business days (excluding weekends and holidays). Delivery durations vary based on destination and carrier capacity. For most regions, transit times range between 10–15 business days after dispatch. Seasonal peaks or unforeseen circumstances may occasionally extend timelines, but we proactively monitor all shipments to minimize delays. Expedited options may be available upon request—contact our team for tailored arrangements.
We offer transparent pricing aligned with order values:
Standard Shipping (10–15 Business Days): $15 for orders totaling $0–$60.
Free Shipping (10–15 Business Days): Automatically applied to orders exceeding $60 (up to $9,999).
Costs are calculated at checkout, and promotional exceptions will be clearly displayed.
Currently, we serve customers across North America, Europe, and select Asian countries. Restrictions may apply to remote areas or regions with complex customs protocols. During checkout, enter your address to verify eligibility. For unsupported locations, we recommend using third-party forwarding services—note that such arrangements fall outside our delivery guarantees.
Once your order ships, you'll receive a confirmation email containing a unique tracking number and a link to monitor progress. For consolidated shipments, individual tracking details may be provided per package. If updates appear delayed, carrier systems sometimes take 24–48 hours to synchronize. Our customer portal also stores real-time statuses under "My Orders."
While rare, logistical hiccups can occur. If your package exceeds the estimated delivery window or tracking shows irregularities, contact [email protected] with your order number. We'll collaborate with carriers to locate the shipment or initiate resolutions, which may include resending items or issuing refunds. Claims typically require a 15-business-day waiting period post the last tracking update.
International orders may incur customs fees determined by local authorities. These charges are the recipient's responsibility and are not included in our pricing. Rates vary by country and product category—consult your national postal service or tax agency for estimates. To avoid surprises, consider pre-paying duties if your carrier offers the option. Note that refusal to pay fees may result in returned packages, subject to restocking deductions.
